We Have Answers To your Questions:

Before you leave a message, please take a look below.  99% of your questions will be answered here! Remember, we are a charity with a tiny team.

Please choose from the following actions:

Pet Legacy Page Changes

You can easily edit your pet’s profile page at any time in two easy steps:

  1. Simply click here “My Account”
  2. Once your are logged into your account, you can select "Pet Legacy Pages" and make whatever changes you would like to your pet's profile.

You can easily edit your pet’s profile page at any time in two easy steps:

  1. Simply click here “My Account”
  2. Once your are logged into your account, you can select "Pet Legacy Pages" and add, delete or replace photos on your pet's profile using the "edit" button on the selected pet's profile.  You can also change the overall design template from this editing menu.

You can easily edit your pet’s profile page at any time in two easy steps:

  1. Simply click here “My Account”'
  2.  Once your are logged into your account, you can select the "Add Another Pet" button. This will take you to a checkout for your additional pet profile. 

You can easily edit your pet’s profile page at any time in two easy steps:

  1. Simply click here “My Account”

2. Once your are logged into your account, you can select "Pet Legacy Pages" and then scroll down to the bottom and click the red button that says, "Delete"

Donations / Payments

  1. Simply click here “My Account”
  2. Select "Monthly Orders"
  3. Then, choose "Change Payment"

  1. Simply click here “My Account”
  2. Select "Monthly Orders"
  3. Then, choose "Cancel"  You can reactive your monthly donations at any time.

Update My Contact Information

  1. Simply click here “My Account”

2. Once your are logged into your account, you can select "Account Details".  You will be able to update your email address here. Please press SAVE CHANGES at bottom when you are done.

  1. Simply click here “My Account”

2. Once your are logged into your account, you can select "Addresses".  You will be able to see your mailing address. There is an "edit" button next to it.  Please press SAVE CHANGES at bottom when you are done.

Receipts / Records

You can print an annual tax receipt for your donations.  Simply login to your account. This function will be available starting in January.

Contact Us

Please allow 5 – 7 business days for us to reply to your email.

We ask for your patience as we are a charity operating on a very lean budget. Please write your question below and we will get back to you as soon as possible. We don’t provide a phone number because we truly don’t have enough people to staff a phone line. We try to stay very lean so that more money can go directly to the animals. Thank you for understanding.

Contact Details

800 Main Street
Suite 217
Holden MA 01520
U.S.A.